Which of the following is a primary role of a patient navigator?

A primary role of a patient navigator is to facilitate communication between the patient and the healthcare team. Patient navigators serve as liaisons who help bridge gaps in communication, ensuring that patients understand their conditions, treatment options, and necessary steps in their care journey. This role is critical, as effective communication helps to empower patients, making them feel more involved and informed, which can lead to better health outcomes.

The role of the navigator also includes assisting patients in navigating the healthcare system, addressing barriers to care, and providing resources or support. Communication facilitation ensures that patients' concerns, questions, and preferences are clearly conveyed to healthcare providers, which can also help in tailoring treatments to individual needs.

In contrast, providing direct medical treatment falls outside the scope of a navigator's responsibilities since they are not licensed medical professionals. Making financial decisions for the patient is also not a primary role; navigators may provide information on financial resources or options but do not make decisions on behalf of patients. While scheduling appointments can be part of a navigator's duties, it is not their primary role, which is more focused on communication and support throughout the patient's care journey.