Which of the following is an important skill for a patient navigator?

Strong communication skills are essential for a patient navigator because these professionals serve as a bridge between patients and the healthcare system. Navigators need to effectively convey complex medical information in an understandable manner to patients, who may be overwhelmed or confused about their diagnosis and treatment options. They must actively listen to patients' concerns and questions, ensuring that they feel heard and understood, which helps build trust and rapport.

Moreover, effective communication involves coordinating with a multidisciplinary team, including healthcare providers, social workers, and support services, to advocate for the patient's needs. Clear communication is vital for obtaining accurate and timely information, facilitating appointments, and ensuring that patients follow through on treatment plans. Thus, strong communication skills directly impact patient outcomes and satisfaction, making this skill crucial for a successful patient navigator.