Which method can enhance communication in oncology navigation?

Implementing a centralized electronic health record (EHR) system significantly enhances communication in oncology navigation by providing a comprehensive platform that allows healthcare providers to access and share patient information seamlessly. This system ensures that all team members involved in a patient's care—doctors, nurses, navigators, and administrative staff—have immediate access to up-to-date patient records, treatment plans, and other critical information. Such accessibility reduces the chances of miscommunication and errors, facilitates coordinated care, and enables more informed decision-making.

A centralized EHR also streamlines the process of documenting care, making it easier for navigators to track a patient’s journey and outcomes. This is particularly important in oncology, where patient circumstances can change rapidly and require timely adjustments to treatment plans. Furthermore, the ability to share information quickly enhances communication not just within the healthcare team but also between providers and patients, fostering a collaborative care model that can lead to better patient experiences and outcomes.