What potential role can technology play in oncology navigation?

Technology can significantly enhance the oncology navigation process by facilitating communication and appointment reminders. In cancer care, patients often face complex treatment schedules, and clear communication is crucial for ensuring that they understand their appointments, treatment timelines, and other necessary information.

By utilizing technology such as automated texting or emailing systems, healthcare providers can send reminders to patients about their upcoming appointments, medication schedules, and necessary tests. This not only helps improve patient adherence to treatment plans but also alleviates some of the burdens on navigators who typically handle these communications manually. Furthermore, technology can enable easier access to education materials, support groups, and telehealth meetings, all of which contribute positively to a patient’s experience and support system during their cancer journey.

The other options suggest replacing human involvement entirely or limit the scope of technology to specific administrative tasks, which does not reflect the integrated role technology can play in enhancing the overall navigation experience through communication and support.