What activity is part of health systems coordination for a patient navigator?

A significant component of a patient navigator's role in health systems coordination involves ensuring that patients have comprehensive access to resources and support systems that address their broader needs, especially in complex healthcare environments like oncology. Referring a patient to the social work team is a core activity as social workers are trained to help patients navigate the psychosocial aspects of their care. They can assist with practical issues such as financial aid, emotional support, and connecting patients to community resources, which are crucial for holistic patient care.

This approach helps address barriers that patients may face, allowing for a more integrated and supportive healthcare experience. The social work team can provide essential services that go beyond just medical treatment, thus enhancing the overall coordination of care within the health system. Their involvement can also help identify and resolve issues related to social determinants of health that could impact the patient's treatment and well-being.

Other activities, while beneficial, may not fit as strongly into the category of health systems coordination. For instance, connecting a patient with a local food bank or coordinating rides supports patients but does so outside the direct healthcare system. Calling a patient after treatment to assess symptoms is critical for clinical follow-up but serves more as a direct patient care activity rather than a coordination of health services.