In what way can a patient navigator be helpful during care transitions?

A patient navigator plays a crucial role during care transitions by ensuring that all relevant parties involved in a patient's care are informed about the care that has been completed. This includes details about treatments received, tests conducted, and any recommendations provided by healthcare professionals. Clear communication is vital during transitions, as patients often move from one care setting to another, such as from the emergency department to inpatient care or from inpatient care to outpatient follow-ups.

By keeping everyone informed, the navigator helps to maintain continuity of care, reduce the likelihood of miscommunication, and ensure that follow-up appointments and necessary interventions are scheduled. This proactive approach contributes to better patient outcomes, as it minimizes the chances for overlapping treatments or missed opportunities for follow-up care. It also empowers the patient by providing them with a clear understanding of their ongoing treatment plan and next steps, fostering a collaborative relationship between the patient and their healthcare team.