How do navigators monitor quality of care in oncology settings?

Navigators play a crucial role in monitoring the quality of care in oncology settings primarily through gathering patient feedback and tracking outcomes. This approach allows navigators to assess patients' experiences, satisfaction levels, and the effectiveness of the care they receive. By collecting this data, navigators can identify areas for improvement within the care process and make informed recommendations to enhance the overall patient experience and treatment results.

Tracking outcomes goes beyond just the immediate results of treatment; it encompasses long-term survivorship, symptom management, and the overall quality of life for patients. This holistic view enables oncology navigators to ensure that care is both effective and aligned with the patients' needs and preferences. Consequently, making data-driven decisions helps to elevate the standard of care provided, ensuring that it meets established benchmarks for quality in oncology.