How can navigators assess patient understanding of their diagnosis and treatment?

Navigators can effectively assess a patient's understanding of their diagnosis and treatment by engaging in a dialogue that encourages the patient to articulate what they know. Asking open-ended questions allows navigators to gauge the depth of the patient's knowledge and identify any areas of confusion. This approach fosters an interactive conversation where patients feel comfortable sharing their thoughts and asking questions, making it easier for navigators to clarify medical information and address misconceptions.

By discussing key information, navigators can ensure that patients not only hear important details but also process and understand them. This method promotes patient empowerment, enhances their ability to make informed decisions, and improves adherence to treatment plans, ultimately contributing to better health outcomes.