How can a patient navigator support the patient in communicating their diagnosis?

A patient navigator plays a crucial role in empowering patients to communicate their diagnosis effectively. By asking questions to understand how much the patient wants to share, the navigator can tailor their support to align with the patient's comfort level and personal preferences. This approach fosters a supportive environment where the patient feels in control of their narrative and can express their feelings and thoughts about their diagnosis in a way that feels right for them.

Encouraging open communication allows the navigator to gain insights into the patient's emotional and informational needs, which is fundamental in helping the patient manage their diagnosis, seek support, and advocate for themselves. This sensitivity to the patient's readiness to share information is vital to respecting their boundaries and enhancing their confidence in discussing their health status with others.